On October 14th, Alibaba Qianwen Office officially released the AI productivity tool for the e-commerce industry – Qianwen Office E-commerce Version – and began a beta test. Businesses can experience it by switching to the “E-commerce Operation” mode in Qianwen Office.
The core positioning of this product is “independent third-party e-commerce Agent”, and it is open to all e-commerce platforms and merchants. Chen Yusen, CEO of Qianwen Office, said at the press conference that currently, approximately 20% of Qianwen Office’s paid users come from the e-commerce industry, making it one of the earliest and most deeply using AI industries.
To address the pain points of multi-platform businesses—such as logging in to the backend one by one, downloading reports, and manual verification—Qianwen Office E-commerce Version introduces four core functions: a cross-platform operations dashboard that aggregates data from multiple platforms like Taobao, TikTok, and REDnote into a single workbench; trend insights and selling point analysis that capture trends from social platform keywords to assist in product promotion; batch generation of hit products, combining product images and brand style to produce marketing materials in bulk; and intelligent optimization of cross-platform ROI, with dynamic tracking of advertising plans and optimization suggestions.
Taking the Double 11 scenario as an example, when merchants enter “Revenue target of 5 million yuan, please develop a plan based on last year’s promotion and the performance in the past 30 days”, the system can generate a dashboard that updates the sales, inventory, and advertising consumption progress for each store every day.
Currently, Qianwen Office has integrated with mainstream business tools such as Business参谋, Youzan, Qianniu, and Alibaba Maomao Wanxiangtai. It is revealed that in the future, proactive management capabilities will be introduced. Agents will actively detect abnormalities in inventory management, placement, and after-sales services, and assist in handling them according to authorization, achieving a transition from “passive response” to “proactive action”.